> For the complete documentation index, see [llms.txt](https://swapin.gitbook.io/swapin-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://swapin.gitbook.io/swapin-help/about-swapin/fees-supported-currencies-and-processing-times.md).

# Fees, Supported Currencies and Processing Times

Swapin is a lightning-fast Web3 payments solution facilitating seamless transactions between crypto and fiat. Whether you're making a personal payment, sending money to loved ones, or settling any bill, Swapin ensures quick crypto-to-fiat transfers in mere minutes.

The fees associated with your transaction include the Swapin crypto-to-crypto transfer fee, a bank transfer fee, and the crypto-to-fiat exchange rate. The total fee is influenced by the transaction amount and the specific Swapin product you're utilizing.

## General fees

| Open a personal account    | Free                                                                                           |
| -------------------------- | ---------------------------------------------------------------------------------------------- |
| Open a business account    | Free                                                                                           |
| Account maintenance        | Free                                                                                           |
| Minimum transaction amount | 5 EUR                                                                                          |
| Maximum transaction amount | Unlimited, but a limit may still apply based on the customer’s provided financial information. |
| Refund fee                 | 50 EUR                                                                                         |

## Transaction fees <a href="#h_1bc20e2635" id="h_1bc20e2635"></a>

### SwapinBuy <a href="#h_1264ff2257" id="h_1264ff2257"></a>

#### Buy crypto directly from your bank account. <a href="#h_f3589ad236" id="h_f3589ad236"></a>

#### *SwapinBuy fees apply for both personal and business accounts.* <a href="#h_f3589ad236" id="h_f3589ad236"></a>

| Transaction volume         | Swapin Fee         | Network fee             | Fiat to crypto exchange rate |
| -------------------------- | ------------------ | ----------------------- | ---------------------------- |
| From 5 € to 15 000 €       | 1.35%, min. 2.95 € | Based on network, fixed | Floating                     |
| Over 15 000 € to 30 000 €  | 1.1%, min. 2.95 €  | Based on network, fixed | Floating                     |
| Over 30 000 € to unlimited | 0.8%, min. 2.95 €  | Based on network, fixed | Floating                     |

### SwapinGet <a href="#h_030e2452c0" id="h_030e2452c0"></a>

#### Sell crypto and get fiat to your bank account. <a href="#h_90e56ada18" id="h_90e56ada18"></a>

#### *SwapinGet fees apply for both personal and business accounts.* <a href="#h_90e56ada18" id="h_90e56ada18"></a>

| Transaction volume | Swapin Fee | Bank transfer fee | Minimum fee | Crypto to fiat exchange rate |
| ------------------ | ---------- | ----------------- | ----------- | ---------------------------- |
| 5 EUR minimum\*    | 0.8%       | 0.2%              | 2.95 €      | Floating                     |

\* If a payment is less than 5€, it may appear as successful on the blockchain during the transaction. However, in our system, the payment will never appear and will not be visible in your transaction history.

### SwapinPay <a href="#h_eeda716c5a" id="h_eeda716c5a"></a>

#### Pay with crypto and the recipient will get fiat. <a href="#h_7cbc3bd4af" id="h_7cbc3bd4af"></a>

#### *SwapinPay fees apply for both personal and business accounts.* <a href="#h_7cbc3bd4af" id="h_7cbc3bd4af"></a>

| Transaction volume         | Swapin Fee | Bank transfer fee | Crypto to fiat exchange rate | Minimum fee |
| -------------------------- | ---------- | ----------------- | ---------------------------- | ----------- |
| From 5 € to 15 000 €       | 1.35%      | 0.4%              | Fixed for 30 mins            | 2.95 €      |
| Over 15 000 €              | 1.1%       | 0.4%              | Fixed for 30 mins            | 2.95 €      |
| Over 30 000 € to unlimited | 0.8%       | 0.4%              | Fixed for 30 mins            | 2.95        |

### SwapinCollect <a href="#h_b6378c78d7" id="h_b6378c78d7"></a>

#### Accept crypto as a business and get fiat in your bank account. <a href="#h_59d7847935" id="h_59d7847935"></a>

#### *SwapinCollect fees apply to a payer, an end customer, who pays a merchant’s invoice.* <a href="#h_59d7847935" id="h_59d7847935"></a>

| Transaction volume         | Swapin Fee | Bank transfer fee | Minimum fee | Crypto to fiat exchange rate |
| -------------------------- | ---------- | ----------------- | ----------- | ---------------------------- |
| From 5 € to 15 000 €       | 1.35%      | 0.4%              | 2.95 €      | Fixed for 30 mins            |
| Over 15 000 € to 30 000 €  | 1.1%       | 0.4%              | 2.95 €      | Fixed for 30 mins            |
| Over 30 000 € to unlimited | 0.8%       | 0.4%              | 2.95 €      | Fixed for 30 mins            |

## Supported currencies <a href="#h_e1de2cb6a3" id="h_e1de2cb6a3"></a>

|        | SwapinGet, SwapinPay                                                       | SwapinBuy                     |
| ------ | -------------------------------------------------------------------------- | ----------------------------- |
| Fiat   | EUR, GBP                                                                   | EUR                           |
| Crypto | Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dash, TRX, USDC, USDT, Dai, BNB | Bitcoin, Ethereum, USDC, USDT |

## Payment processing times <a href="#h_012a8709a7" id="h_012a8709a7"></a>

95% of Swapin crypto-to-fiat transactions are processed in 5 mins or less. However, national bank holidays and weekends might affect the waiting times for non-instant SEPA bank transfers.

| Crypto transfer to Swapin  | 5 mins             |
| -------------------------- | ------------------ |
| Instant SEPA Bank Transfer | 5 mins             |
| SEPA Bank Transfer         | 1 business day\*\* |

\*\*National bank holidays and weekends might affect the waiting times

Visit [the European Central Bank page](https://www.ecb.europa.eu/paym/integration/retail/sepa/html/index.en.html) to see the interactive map of countries in the Single Euro Payments Area (SEPA).

You can check any IBAN for Instant SEPA support (SCT-inst) on [this page](https://www.iban.com/iban-checker).

As stated in our [Terms of Service](https://app.swapin.com/terms) we may ask you for additional details about your transactions to comply with AML regulations. Fees for non-EEA clients will be calculated based on the use case.

<br>


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