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How can I change my email address?
How can I verify my personal account?
Why do I need to verify my account?
How can I change my name, nationality, or place of residence?
How to get verified as a business on Swapin App?
What is the 5th EU Anti-Money Laundering Directive (AML5) and how does it affect me?
Why do I need to submit a selfie?
What documents are accepted for ID verification?
What if I don’t have a valid ID or a Passport?
How to Verify Your Address on Swapin?
How to Provide Source of Funds Information on Swapin?
Why is my account verification rejected or delayed?

Verification FAQ

Last updated 8 months ago